M²A Organic Beauty

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Privacy Policy

 A Organic Beauty
Last Updated: 05/06/2025

1. Introduction

At M Squared A Organic Beauty, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website www.m2aorganicbeauty.com place an order, or interact with our services. By using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We collect different types of information to provide and improve our services to you, including:

  • Personal Identification Information: This may include your name, email address, phone number, shipping and billing address, payment information, and any other details you provide when making a purchase or signing up for our newsletter.
  • Payment Information: For processing payments, we may collect your payment card details, but these are processed through secure, third-party payment providers, and we do not store your full payment information.
  • Order and Transaction Information: Details of the products you purchase, the amount you pay, and shipping details.
  • Technical Data :This includes your IP address, browser type, operating system, pages visited, and other browsing information collected via cookies or other tracking technologies to improve our website’s performance and user experience.

3. How We Use Your Information

We use the information we collect for several purposes, including:

  • To Process Your Orders: To complete, manage, and fulfill your orders and delivery requests.
  • To Improve Our Services: To personalize your shopping experience and improve our website’s functionality and user experience.
  • To Communicate with You: To send order confirmations, delivery updates, marketing emails (if you’ve opted in), and customer service messages.
  • For Legal Compliance: To comply with legal obligations, such as VAT or tax laws, and prevent fraud.

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure servers, and sensitive payment information is encrypted using Secure Socket Layer (SSL) technology.
We also use third-party payment processors who follow strict security protocols to ensure the safety of your financial information.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:

  • Third-Party Service Providers: We may share your data with trusted partners, such as payment processors, shipping companies, or marketing agencies, who assist in the delivery of our services and who are required to protect your data.
  • Legal Compliance: We may disclose your information if required by law or to comply with legal processes, such as responding to a court order or government request.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences, improve website performance, and provide relevant content. You can control cookie preferences through your browser settings.

7. Your Data Protection Rights

Under the UK GDPR, you have the following rights regarding your personal information:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You can request that we delete your personal data under certain circumstances.
  • Right to Restrict Processing: You can request that we limit the processing of your data in specific cases.
  • Right to Object: You can object to certain processing activities, particularly direct marketing.

To exercise any of these rights, please contact us at info@m2aorganicbeauty.com.

8. Retention of Your Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After that, we will securely delete or anonymize your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the “Last Updated” date at the top of the policy will be revised. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about how we handle your personal data, please feel free to contact us at:
Email: info@m2aorganicbeauty.com
Phone: +44 7440157046
Address: Bicester, OX26 1GD